"We all know" Agile leaders foster self-organization, so why do many have little effect on their teams, or worse, actually harm their effectiveness? People act in ways that are rational to them, but differences in mental models can make people seem irrational. By uncovering your team’s mental models, you can help them achieve a common rationale. This leads to stronger, integrated teams. ScrumMasters, Coaches, Managers, & Team Members will participate in robust scenarios based on team simulation in aviation and healthcare. You will leave experience directly applicable in your workplace.
http://submit2011.agilealliance.org/files/session_pdfs/BADLL.pdf